Your online account is the simplest way to report a repair, view your rent account or make a payment.

Manage your home at any time of day that suits you, whether on a PC, tablet or your smartphone.

Benefits of creating an account:

  • Make a payment to us
  • Check your rent balance
  • View your rent statement
  • Report a repair and check repairs history

You can also

  • View repair responsibilities
  • Report anti-social behaviour
  • Request a call back to set up a direct debit
  • Request to end your tenancy
  • Request an alteration to your property
  • Request to erect a satellite dish
  • Request to have a pet or run a business from home
  • Log a communal area request
  • Update your contact details
  • Get involved with customer involvement surveys, action groups and online forums.

If you haven’t registered for our online services yet, what are you waiting for?

Create your account now

Already have an account?

Sign in to manage your home

Manage your home FAQs

Creating an account is easy, and it only takes a few minutes. All you need is your email address and payment reference number.

Find out how to create an account

Your username and password are unique to you. Our website also uses industry-standard best security (SSL 128-bit encryption) to keep your details safe and protected.

Your can reset your password here and we'll email you a unique link so you can choose a new one.

Please email your name, address and contact details to us at and we'll do our best to get you back into your account.

Your payment reference number can be found on your rent statement.

Yes, you can download your statement and you will be able to print from your computer.