You'll need to give us at least 4 weeks' written notice before you want to move out, as per your tenancy agreement.

The quickest and easiest way you can give notice is by your online account.

Submit a tenancy termination request


Before you start

You can also end your tenancy by sending a letter or email to the Business Support Unit stating your name, address, contact details and expected tenancy end date.

Business Support Unit

PO Box 2070, PR5 9BY


Giving your notice

Tenancies run in periodic weeks and the notice period will start from the next Sunday following receipt of the written termination.

  • The named person(s) on the tenancy agreement must make the termination of tenancy request.
  • We need written notice to end the agreement, as this is a legal document.
  • A Power of Attorney or Court Appointed Deputy can instigate the process to end a tenancy. In these circumstances, evidence would need to be provided to for the permission to act on their behalf.
  • If the tenant has passed away, the next of kin should provide a copy of the death certificate in order for the notice period to begin.

What happens next

  • On receipt of the written notice, we will write to you to confirm the end date of your tenancy.
  • One of our Lettings & Marketing Managers will then contact you to discuss returning the keys and any other required actions.

Withdrawing your notice

Once we've accepted your written notice, you no longer have any rights to the tenancy.  Any requests to rescind the notice will be looked at on an individual basis and a decision made at our discretion.

Passing your tenancy to someone else

Your tenancy will pass automatically to your partner if you die. This process is called succession. Your partner is defined as the person you live with - whether or not you're married - and includes same-sex partnerships.

Your tenancy can go to any relative who has been living with you for the last 12 months. They become a tenant with the same terms and conditions as your current agreement. We may ask them to consider moving to a more suitable property if the house is bigger than they need. A tenancy can't usually be passed on more than once.

We need to be notified if a tenant dies as their partner/relative will need to apply for succession. It is not automatically given.

A tenancy can only ever have 1 succession on it. However, if they are on a joint tenancy, they have the right to succeed the tenancy.

If the named tenant wants to pass their tenancy on whilst alive, this is called assignment and this has to be applied for and is not automatically given.

We may be able to help you stay with us.

Contact us