Scrutiny aims to give customers more power in holding (us) the landlord to account for our decisions, performance and conduct.

The Scrutiny Team is a group of Places for People Homes residents that monitor our performance to ensure that targets are met and services are shaped around the needs of our customers. Their recommendations are reviewed by senior management and then changes are made to the way we deliver services.

Full training will be provided.

Frequency: At most three – four reviews a year

Time commitment: 2 days a month

Join our Scrutiny team