Get involved

National Customer Group

This group will include customers from across all the Places for People Affordable Housing Group providers.

Star Awards

This is your chance to thank a member of staff that has shown dedication, commitment and hard work and who you think really helps make a difference.

Digital surveys

If you like to engage digitally, our online surveys provide you with the opportunity to have your say and supply feedback on a range of different topics.

Online Forums

Our online forum group review our performance and service standards, providing feedback and suggestions.

Scrutiny Team

Scrutiny aims to give customers more power in holding us, the landlord, to account for our decisions, performance and conduct.

Residents' associations

Some of our neighbourhoods have recognised residents' associations that you may be able to join.

Reality Checkers

This trained group of customers listen in to actual recorded phone calls to our Customer Service Centre, which have been anonymised for confidentiality reasons.

Become an ambassador

Be an Ambassador for new customers who want to find out more about their local area. Share your positive story of being a Places for People customer with others.

Thematic action groups

We host groups that bring customers together to discuss specific topics and themes that matter to you.

Customer open days

We host customer open days for customers to share their views and experiences. Each open day is hosted at a different location around the country. You are welcome to join us.

Writing, reading and editorial team

This team reviews, checks and edits documents and communication via email to ensure that they are customer friendly.

Great for customers who are short on time but want to get involved. You can do it all from home

Get online

Do you have a family member, friend or neighbour who would love to get online but cannot achieve this due to current barriers?

Find out what support is available for them.