We have a wide range of ways you can make your voice count.
We have a wide range of ways you can make your voice count.
We believe that our services will get better with input from our customers.
We want to listen to customer feedback and to work with customers to jointly shape our current and future approaches to service delivery.
Are there any unsung heroes in your community? Our Good Neighbour Awards take place every year. They are an opportunity to give someone the recognition that they deserve.
This group will include customers from across all the Places for People Affordable Housing Group providers.
This is your chance to thank a member of staff that has shown dedication, commitment and hard work and who you think really helps make a difference.
Scrutiny aims to give customers more power in holding us, the landlord, to account for our decisions, performance and conduct.
Together with Tenants is a sector-wide initiative focused on strengthening the relationship between residents and housing providers.
Our online forum group review our performance and service standards, providing feedback and suggestions.
Some of our neighbourhoods have recognised residents' associations that you may be able to join.
If you like to engage digitally, our online surveys provide you with the opportunity to have your say and supply feedback on a range of different topics.
Be an Ambassador for new customers who want to find out more about their local area. Share your positive story of being a Places for People customer with others.
We host groups that bring customers together to discuss specific topics and themes that matter to you.
This trained group of customers listen in to actual recorded phone calls to our Customer Service Centre, which have been anonymised for confidentiality reasons.
This team reviews, checks and edits documents and communication via email to ensure that they are customer friendly.
Great for customers who are short on time but want to get involved. You can do it all from home
We host customer open days for customers to share their views and experiences. Each open day is hosted at a different location around the country. You are welcome to join us.
Let us know!
Email getinvolved@placesforpeople.co.uk and you could feature on our website.