There are a number of different ways to get in touch with us.
Got a question?
Click below to live chat with one of our colleagues Monday to Friday 9am-5pm.
Your online account is the simplest way to report a repair, view your rent account, make a payment or submit a general enquiry about your home.
Sign in to your accountIf you can't find an answer to your problem, have an emergency or just need to speak to someone in our team then please give our friendly customer service team a call.
If you are not already a customer you can use our online form to send us the following enquiries:
We want you to be happy with the services you receive and we want to know when we get things right.
If we fail to deliver on our promises, you may want to make a complaint. Our complaints guide tells you how to do it.
Our postal address is:
Places for People Group
PO Box 2070,
Preston,
PR5 9BY
Please note: To avoid delays with post please contact us another way first.